Contact the developer
For inquiries sent directly to the developer of Mueen AI, email:
developer@otech.omFor account help, tickets, and in-product support, use the Mueen portal at portal.mueen.om/login. Access is currently limited to governmental employees.
Contact form
Send a message to the developer. Your email app will open with the details filled in, addressed to developer@otech.om.
Frequently asked questions
Who can use Mueen AI?
Mueen AI is currently available to governmental employees. Access is provided through an authorised organisation account.
How do I create an account or sign in?
Account creation and sign-in take place on the Mueen portal at https://portal.mueen.om/login. Use the credentials issued by your organisation. The mobile app uses the same account.
How do I get support or raise a ticket?
The portal is the primary place for support. After you sign in at portal.mueen.om/login, you can raise tickets, follow existing requests, and find the information most users need.
How do I report a bug in the app?
Please raise a ticket in the Mueen portal so it can be tracked. You can also email the developer at developer@otech.om or use the contact form on this page. Include the steps to reproduce the issue, what you expected, and what happened instead.
When should I email the developer instead of the portal?
Use developer@otech.om for inquiries sent directly to the developer. For day-to-day support, account access, and tickets, use the portal.
Where can I read the privacy policy?
The Mueen AI Privacy Policy is published at mueen.om/privacy-policy.html.